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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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Ot get my e mail on this computer, I cannot get my mail on

Customer Question

ot get my e mail on this computer
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: I cannot get my mail on this computer
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I get it on my phone(###) ###-####***@******.***
JA: What troubleshooting have you tried?
Customer: they first told me to open a google account with a new password ***** did At 84 this is driving me crazy
JA: Anything else you want the email expert to know before I connect you?
Customer: It kept telling me I was not sync
Submitted: 8 months ago.
Category: Email
Expert:  IT Miro replied 8 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 8 months ago.

To confirm, you are using a Windows 10 computer and you get the "Not synced yet" message when attempting to access your e-mails?

Let me know,

IT Miro

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