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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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Gmail, be right back, Through a web browser. Why I was

Customer Question

Hi Pearl,
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: gmail, be right back
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Through a web browser. Why I was returning was to clarify whether or not I have been put on a monthly charge program?
JA: What troubleshooting have you tried?
Customer: I have fixed my problem, I was continually getting a message to update one of my gmail accounts. I did what I thought I was ask to do but nothing worked. Went on for 4 weeks but U figured it out.
JA: Anything else you want the email expert to know before I connect you?
Customer: Not freally, I just want to apologize for all the confusion on my end.
Submitted: 8 months ago.
Category: Email
Expert:  Richard replied 8 months ago.

Hi there and welcome

What exactly happens now when you try to sign into your account?

Customer: replied 8 months ago.
I had forgotten my password ***** things got worst from there. I don't want any refund just an answer about monthly billing.
Expert:  Richard replied 8 months ago.

ok, for questions about payments, can you please send your question to customer service at

Customer: replied 8 months ago.
Richard, Thank you thank you for the information, have a great day
Expert:  Richard replied 8 months ago.

you're welcome

Expert:  Richard replied 8 months ago.

Though don't you want assistance on your issue?

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