Email

Need Help With Email? Ask Your Email Questions Online

Ask a Computer Expert,
Get an Answer ASAP!

Email

I can not get into my hotmail! For about three weeks, I can

Customer Question
I can not get into...
I can not get into my hotmail !
JA: How long have you had this issue with your Hotmail account?
Customer: For about three weeks, I can get into it some times..But did they change to Outlook ?
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I get to it through The Loop
JA: What troubleshooting have you tried?
Customer: none so far...i did try to google it
JA: Anything else you want the email expert to know before I connect you?
Customer: i just to be able to get into my homail
Submitted: 1 year ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
11/15/2016
Email technician: John, Email Support Specialist replied 1 year ago
John
John, Email Support Specialist
Category: Email
Satisfied Customers: 5,601
Experience: I've been in the IT industry for the past 7+ years. I do e-mail password recovery, compromised email account recovery and more.
Verified

Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.Could you please provide the following details.

MSN,Hotmail all these email accounts are currently accessed using outlook page.

Are you trying to access your hotmail account using windows or mac computer?

What happens when you access your hotmail using this link : - https://login.live.com check it and please let me know.

Thank you

Note: - If you are getting pop up message regarding secure remote assistance offer it’s an automated pop up, you can ignore it by closing (x) that pop up message. Please use the reply box below to reply to me.

Ask Your Own Email Question
Email technician: John, Email Support Specialist replied 1 year ago

Please answer my above questions so that i can help you better.

Reply using the box below

Thank you.

Ask Your Own Email Question
Customer reply replied 1 year ago
I am usining a Macbook Pro
Email technician: John, Email Support Specialist replied 1 year ago

OK have you tried the above link i gave to access your Hotmail account ?

Ask Your Own Email Question
Customer reply replied 1 year ago
I still can not get into the Hotmail Email, For now please cancel my request for support from a specialist.
Email technician: John, Email Support Specialist replied 1 year ago

Do you want to cancel this question you posted?

If you don't mind me asking why you want to cancel?

Ask Your Own Email Question
Customer reply replied 1 year ago
just cancel the question posted.....I just do not have the money for the secure remote assistance...
Email technician: John, Email Support Specialist replied 1 year ago

You do not need to take the secure remote assistance offer,its a automated message send by the site, you can ignore it.If you want we can still continue using this chat.Let me know if you want to continue using this chat or cancel this question.

Ask Your Own Email Question
Customer reply replied 1 year ago
For now please just cancel the question and take me off the membership for just ask questions. Thank You...
Email technician: John, Email Support Specialist replied 1 year ago

No problem i will request customer service to close the question.

Sincerely,

John

Ask Your Own Email Question
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,097 satisfied customers

Computer Software Support Specialist for more than 10 years

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Chris L.

Chris L.

Support Specialist

1,518 satisfied customers

Certified Email Expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,421 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

644 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
My problem is with facebook -- I am continually getting an
My problem is with facebook -- I am continually getting an email message from B asking me if I logged into FB from somewhere new (I have not) then it says something like: "It looks like someone tried … read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
Credit card info incorrect...unable to enter correct
credit card info incorrect...unable to enter correct number...help … read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
I am prompted to provide my user name and password when I
I am prompted to provide my user name and password ***** I try to receive mail … read more
Moses C
Moses C
Bsc
335 satisfied customers
Have forgotten my password. Mobile phone. Can't remember but
Have forgotten my password JA: Are you logged into your email account on any other devices? Customer: mobile phone JA: Do you have security questions or a phone number on file to help reset your passw… read more
Mike Taylor
Mike Taylor
40 satisfied customers
MS outlook will not contact gmail. Today. Outlook ask for
outlook ask for the password, but the password ***** ***** i have ran the repair routines as well … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
Haveing troubel getting started with my e mmail account.
haveing troubel getting started with my e mmail account … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
I recently bought a new computer. When I try to access my
I recently bought a new computer. When I try to access my gmail account, it says my psych214 is already in use. It is me, but it won't let me sign in. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
I can't get into OUTLOOK to get my e-mails. I have tried to
I have tried to get into Outlook several times this morning and can't get back in. I got in this morning, and then Microsoft asked a question that I can't remember what it was, and I cancelled that out and got locked out after that. … read more
Jess M.
Jess M.
Computer Support Specialist
2,097 satisfied customers
How do I update my Gmail accounts/ Web brower. Nothing. I
How do I update my Gmail accounts/ JA: How do you usually access Gmail? On a phone or tablet, or through a web browser? Customer: web brower JA: What troubleshooting have you tried? Customer: Nothing … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,518 satisfied customers
I am going to need an Uber on Saturday January 20th at 2:00
I am going to need an Uber on Saturday January 20th at 2:00 a.m. For an airport transfer. I am concerned if I call at e.g.1.30 a.m. I will not know if someone can come? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,140 satisfied customers
Help me change my password. We have recently dropped out
We have recently dropped out landline and I would think that is the number you have. I am sure I answered security questions too. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,140 satisfied customers
No incoming G-mail in my computer or I-phone. On a phone and
Spoke to a Mac technician and was instructed to contact servers … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,421 satisfied customers
My cell caught a virus and broke my phone so I had to buy a
My cell caught a virus and broke my phone so I had to buy a new phone. I had a game that I had been playing for months and now I have to start all over and my question is this... Is there a way to get… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have an exchange account and I wonder why deleted email
I have an exchange account***@******.*** and I wonder why deleted email contacts keep reappearing even though they are contacts I never used. I cannot figure out why these show up at all … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I am using my mac machine which is listed as a google
I am using my mac machine which is listed as a google machine and I cannot get my e-mail on it after yesterday … read more
Jason Jones
Jason Jones
AAS Information Technology
6,320 satisfied customers
Have not received my last 4 bills thru e-mail? Both
no haven't had a problem in year.....checked for spam … read more
Josh
Josh
It Support Specialist
Associate Degree
5,140 satisfied customers
I do not know how to backup emails in 2 of my labels to my
I do not know how to backup emails in 2 of my labels to my computer. I would need to be able to have them in a readable format. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I changed my bookmarks and now I can't access one of my
I changed my bookmarks and now I can't access one of my gmail accounts … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
44 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x