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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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Word mycomputer says itis not working with this Pch and yet

Customer Question

word mycomputer says itis not working with this Pch and yet I have used it previously many times? I am also having trouble with my password? Why all of a sudden I am not to have a PFC account.???
JA: Have you contacted anyone about your account?
Customer: No, not yet
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser I believe. It is a WOW computer and has given me trouble before.
JA: What troubleshooting have you tried?
Customer: just changing my email password.
JA: Anything else you want the email expert to know before I connect you?
Customer: no I just want to search and if need be a new password ***** you so much.
Submitted: 8 months ago.
Category: Email
Expert:  bbao replied 8 months ago.

> word mycomputer says itis not working with this Pch

"Pch"? You mean "PC"?

Are you referring "word" to Microsoft Word?

If yes, can I see a screenshot of the error message please?