How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Im at the Library using their computer Because my Phone

Customer Question

Im at the Library using their computer Because my Phone died. I need a new battery which boost mobile does not have. Im trying to get on Facebook and also check my yahoo and gmail. But I lost my Paper with my passwords. I remember some but for different pages
JA: How long have you had this issue with your Gmail account?
Customer: since yesterday. I tried to get in today. but its not working and the librarian said that i can only check it on my phone which is dead
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on phone
JA: What troubleshooting have you tried?
Customer: im trying at the library now
JA: Anything else you want the email expert to know before I connect you?
Customer: i changed my password ***** i forgot it. i think its serina914? but thats for facebook. can i have it for all of my accounts so o wont forget it. i had so many as far as. champ??? henrychamp.
Submitted: 8 months ago.
Category: Email
Expert:  IT Miro replied 8 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 8 months ago.

If you forgot passwords for your accounts, they can be reset. Before we go with that, let me know if you still have your phone's charger? If so, does it charge?


IT Miro

Expert:  IT Miro replied 8 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

IT Miro