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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I have forgot my yahoo account password I never set up a

Customer Question

I have forgot my yahoo account password I never set up a recovery email and my phone has change .What can I do
JA: How long have you had this issue with your Yahoo account?
Customer: I have tried over the past 2 weeks trying t o think of all the pass words I have used
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: There's information I need that's in my email
JA: What troubleshooting have you tried?
Customer: I have tried to change the phone number but that didn't work
JA: Anything else you want the email expert to know before I connect you?
Customer: no just how do I fix this lol note to self set up recovery email.
Submitted: 8 months ago.
Category: Email
Expert:  bbao replied 8 months ago.

Did you setup secret questions with the Yahoo account? Are you able to answer the questions correctly today?

BTW, do not try different passwords repeatedly, it will cause your account disabled or locked.

Expert:  bbao replied 8 months ago.

Please advise if you still need my help. Thanks.

Expert:  Dustin replied 8 months ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

The previous expert has opted out. Do you still need help with this issue, if so please respond.

Other wise, please send us a message saying you no longer need help so that we can close this support ticket.

Thank you,

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

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