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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I can not log on to my email. Can you help me with that? is

Customer Question

I can not log on to my email. Can you help me with that?
JA: What's the make/model of your device? How old is it?
Customer: is an RCA tablet. I received as a gift last Christmas.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I try to change my password ***** am told that it will be emailed to me, but I need a password ***** log on to email. I heve been trying for about an hour this morning. My account is***@******.***
JA: Anything else you want the phone expert to know before I connect you?
Customer: I want my password ***** be Swanson5
Submitted: 9 months ago.
Category: Email
Expert:  bbao replied 9 months ago.

Do you mean you have tried clicking the Forgot Password ***** at the sign on page of Verizon Mail from here?

Expert:  Dustin replied 9 months ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

The previous expert has opted out. Do you still need help with this issue, if so please respond.

Other wise, please send us a message saying you no longer need help so that we can close this support ticket.

Thank you,

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

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