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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Pear, Will not charge my debit card??? Yahoo, Web Browser

Customer Question

Pear, Will not charge my debit card???
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Yahoo
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Web Browser Always
JA: What troubleshooting have you tried?
Customer: Card is registered But can't use it? Brand new debit card!
JA: Anything else you want the email expert to know before I connect you?
Customer: It is my priorty card but Will not Charge??
Submitted: 11 months ago.
Category: Email
Expert:  michelleclive replied 11 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 11 months ago.

Please explain the problem a bit more in detail.

Customer: replied 11 months ago.
Other Debit Card Some one stole Number, so I closed that card and open with new # They sent me my a new card, I downloaded to Pay Pal Account, Excepted, they made it my Priority card. But I can not Use It?
Why???? I Need It!!!! To order something, That is time sensitive!
Expert:  michelleclive replied 11 months ago.

To update your payment method

How do I update my payment information?

You can update your payment information anytime by using this secure link to visit your My Account page. Please click HERE to access your My Account page.

If you're not signed into your account, you will be prompted to sign in.