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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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My hot mail account disappeared, happened tday, web browser,

Customer Question

my hot mail account disappeared
JA: How long have you had this issue with your Hotmail account?
Customer: happened tday
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: I don't know what to try I have been locked out of the account due to a forgotten word for three days when I finally got through the maze the whole account had been deleted
JA: Anything else you want the email expert to know before I connect you?
Customer: the last step of fighting through the forgotten password ***** a direction to create a new account with outlook in order have a place where outlook could contact yo, I did that created a new email with outlook and some who that destroyed my original adccount
Submitted: 10 months ago.
Category: Email
Expert:  Josh replied 10 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 10 months ago.

If you click here:

Are you brought to a login screen or to an inbox?

Customer: replied 10 months ago.
The email account crickmore7 was created to at microsofts direction so there would be somewhere to contact me while they searched for my email account for a decade***@******.*** if you cannot retrieve say so no because ui am pissed and want my money back
Expert:  Josh replied 10 months ago.

I can try and help you recover the account but if you would prefer a refund instead, please let me know.

Customer: replied 10 months ago.
can y¨reoveror to this is a question asked by many people according to the internet
Expert:  Josh replied 10 months ago.

I apologize but I am not sure what "y"reoveror" means

Customer: replied 10 months ago.
you disregard my messages that I do not text, you do not respond to my questions you do not call me I don't know if you ar edgar from india or josh from Montana
Expert:  Josh replied 10 months ago.

Okay, I will opt out and let another expert help you.

Customer: replied 10 months ago.
stop with the text and call me so I can determine my trust level. you have already charged me 5 and 35$ for doing nothing
Customer: replied 10 months ago.