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Ask syseng Your Own Question
syseng, Computer Enthusiast
Category: Email
Satisfied Customers: 6437
Experience:  Microsoft Certified Professional (MCSE) with over 18 years experience in configuration and troubleshooting
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I continue to get "Server not found" when I try to login to

Customer Question

Hi--I continue to get "Server not found" when I try to login to hotmail.
JA: How long have you had this issue with your Hotmail account?
Customer: It's has been doing it off and on for several weeks--yesterday, it finally logged on, but only after many trys
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Ah, I can get hotmail on my iphone--5, and on my kindle, just not on my computer
JA: What troubleshooting have you tried?
Customer: I took the computer yesterday to the apple store because I also had a virus--but that is supposedly all fixed, and I can get other websites no problem--just can't log on to hotmail
JA: Anything else you want the email expert to know before I connect you?
Customer: that's about all I know--
Submitted: 8 months ago.
Category: Email
Expert:  bbao replied 8 months ago.

Please clarify:

1. which email program are you using to access your Hotmail? Also the OS please?

2. are you able to login your Hotmail account via web?

Expert:  syseng replied 8 months ago.


My name is David.

Please click the following link which should bring up the hotmail sign-in page within Safari. Then enter your account name and password ***** login and then please describe to me any errors that appear or if you are able to successfully login.

click here



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