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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I want to set up my gmail account on windows live mail, one

Customer Question

I want to set up my gmail account on windows live mail
JA: How long have you had this issue with your Gmail account?
Customer: one month
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on chrome book
JA: What troubleshooting have you tried?
Customer: several times I've tried to set up but was not able to enable imap on my chromebook but recently I see that it is enabled
JA: Anything else you want the email expert to know before I connect you?
Customer: I want to set up on a windows ten lap top
Submitted: 11 months ago.
Category: Email
Expert:  Jess M. replied 11 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

Are you using Windows Vista, 7, 8 or 10?

Can I remotely access your computer so that I can directly check and fix the issues while you watch on your screen?

Remote access (Secure Remote Assistance) is an optional additional service offer with a minimal one-time flat fee regardless of how long it will take me to fix the problem. We can resume any time without additional cost. It is safe as you will be watching your screen and we can chat right there, and it will be a faster mode of help.
Please let me know if you want this remote option.
Best regards,
Jess