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Quiksilver07070, Computer Support Specialist
Category: Email
Satisfied Customers: 793
Experience:  All type of email clients, microsoft, web based, linux
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It is in regards to contacts by the way, gmail. I just

Customer Question

it is in regards ***** ***** hello by the way
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: gmail. I just retired and modified or reduced my iOS contacts from 2276 to approx 461 contacts. however within microsoft outlook for iOS all of these people still appear based on a merge. they are not on my iPad contacts but still on my ms outlook for iOS. how can I get rid of them?
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: iPad and iphone
JA: What troubleshooting have you tried?
Customer: web searches. I cannot find a way to modify people list in ms outlook ios
JA: Anything else you want the email expert to know before I connect you?
Customer: no I don't think so
Submitted: 11 months ago.
Category: Email
Customer: replied 11 months ago.
I fat fingered my email and cannot login
Expert:  Quiksilver07070 replied 11 months ago.

Hello, and Thank You for choosing
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Customer: replied 11 months ago.
can i call you
Customer: replied 11 months ago.
or can you call me
Expert:  Quiksilver07070 replied 11 months ago.

YOu dont need to call me.

We dont need to talk....atleast i dont think so.

What you have to do, is ERASE, or delete the Microsoft Outlook for IOS program FROM the iPad/iPhone.

Then, REinstall the Microsoft Outlook for IOS program back on the iPad.

When you do a install of outlook, it will ask to import your iOS contacts (which you now only have 461 of) and outlook will only import those too.

Thats the fastest way to do this, and the best way.,

Customer: replied 11 months ago.
if app is deletedwont i also lose calendar contacts and reminderS?
Customer: replied 11 months ago.
Expert:  Quiksilver07070 replied 11 months ago.

you use your Email address right?

Then your Emails themself will repopulate.........the contacts and calendars will be merged (if you do it) from the Google account calendar and contacts, and your iOS device calendar and contacts.


Somethign you have to keep in mind here, is that your iOS ddevice (iPad /iPhone) has a default contacts and calendar.....AND so does your Gmail account.

So when you install outlook on your ios device, it will try to pull the calendar and contacts of the iOS device.

But when you ALSO add a GMAIL account to outlook.....outlook will try to pull your calendar and contacts for your Google account.

This can cause an issue.

So, you have to decide from WHICH you want to use as yoru default calendar and contacts.

Customer: replied 11 months ago.
deleted app and reinstlalled still have contacts that i do not need
Expert:  Quiksilver07070 replied 11 months ago.

your using outlook for an APple device, so im reading its a manual actually can not do it automatically, as it was done in the past.

The newer versions dont allow this anymore.

They now use the .pst file to store everything.....including Emails/contacts/calendars.

So you have to manually go through the outlook contacts, and delete them to match what you want.

This is in part because of the use of 2 different (COMPETEING )companies. Apple and Microsoft.

They dont work together well.......and you will almoost always have issues......and when you bring the issue to either of their attention, they point the finger at the other.

Customer: replied 11 months ago.
ok thanks
Expert:  Quiksilver07070 replied 11 months ago.

Yes ofcourse, your welcome.

Please take a moment to make a rating at the top of the page.

Thank You!

Expert:  Quiksilver07070 replied 11 months ago.

Please take a moment to rate, at the top of this page.

I do not get compensated for helping unless you rate.

Thank you!