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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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Tried to set up forwarding in gmail. it took the address but

Customer Question

tried to set up forwarding in gmail. it took the address but it added (in use) behind the address I tried to remove the address and it seemed to take it out when I tried to put it back in it told me I was already forwarding to that address. how do I reenter the address?
Submitted: 9 months ago.
Category: Email
Expert:  Jess M. replied 9 months ago.

Hi Darrell, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Did you do these things using a web browser? Or do you have an email program like MS Outlook 2016?
Please let me know by replying to me here so that I can help you further.

Best regards,

Customer: replied 9 months ago.
I made the changes in gmail in the web
Customer: replied 9 months ago.
I do have outlook 16 and use it for email
Customer: replied 9 months ago.
will your response come here?
Expert:  Jess M. replied 9 months ago.

Thank you for writing back with that information. Please try to LOGOUT or SIGN OUT from your Gmail on the web. Then try signing back in, then test if you can add the account back

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