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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I cannot getinto my email, [email protected], outlook, on

Customer Question

I cannot getinto my email,***@******.***
JA: Just to clarify, what email service provider are you using?
Customer: outlook
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on my desktop computer,using Outlook
JA: What troubleshooting have you tried?
Customer: tried to sign in and sign up
JA: Anything else you want the email expert to know before I connect you?
Customer: I have forgotten the initial password ***** I used, it was such a long time ago. Also, answers to questions such as first movie, favorite band movie oOur only pet was a dobg calledPowder
Submitted: 8 months ago.
Category: Email
Expert:  Jess M. replied 8 months ago.

Hi Peter, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

When was the last time that you were able to access this email account?
Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

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