How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

My outllook office can send email i only receive but cannot

Customer Question

Hi
JA: Hi. What do you want help with?
Customer: my outllook office can send email i only receive but cannot send
JA: How long has this been an issue?
Customer: 30 or 45 minutes
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: yes
JA: What troubleshooting have you tried?
Customer: nothing i just try to enter the password ***** i get the same message on iphone only web is working
JA: Anything else you want the email expert to know before I connect you?
Customer: let me know what to do ,i have many other person with the same problem
Submitted: 8 months ago.
Category: Email
Expert:  Jason Jones replied 8 months ago.

Hello,
I am the person that will be helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Who is your e-mail provider? Please, do not enter your full email address. If you do that, it will be blocked. For that reason, please tell me what comes after the @ sign.

Thank you,

Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.

Related Email Questions