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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I can get Outlook on my desk computer, but not type. I must

Customer Question

I can get Outlook on my desk computer, but not type. I must type on this other laptop. Need help.
JA: How long has this been an issue?
Customer: few days, most of this week.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: through web browser, used to just go to outlook, a
JA: What troubleshooting have you tried?
Customer: I chatted wglrith my Norton I have, he said go & ask google. Idid.
JA: Anything else you want the email expert to know before I connect you?
Customer: I tried to set up my HP Printer OfficeJet 5740, got all the way, and could NOT type in words of Session # theomplete & finish.refore could not c
Submitted: 10 months ago.
Category: Email
Expert:  Tim replied 10 months ago.

Hello, I'm Tim and will do my best to help you today.

Expert:  Tim replied 10 months ago.

Can you please, clearly, and in detail state your problem again?