How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1830
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I have not been able to get my email since last june 2016, i

Customer Question

I have not been able to get my email since last june 2016
JA: Just to clarify, what email service provider are you using?
Customer: i was using***@******.***
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: lots of things i use to just turn my computer on and my email was first thing on the screen
JA: Anything else you want the email expert to know before I connect you?
Customer: nothing else i can think of
Submitted: 8 months ago.
Category: Email
Expert:  bbao replied 8 months ago.

Are you able to successfully log in from here?

Expert:  derrickonline replied 8 months ago.

Are you still in need of assistance?