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I wish to change the name that appears when an email is

Customer Question
I wish to change...

I wish to change the name that appears when an email is received; that is when an email is received from me, I wish to change the name that appears FROM.

Technician's Assistant: Just to clarify, what email service provider are you using?

I am not sure.

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

I have an ACER desktop.

Technician's Assistant: What troubleshooting have you tried?

I went to Google ....Thunderbird, and followed the direction: Tools; Account settings; Manage identities etc. That name that appeared is correct, however when an email is received it shows my wife's name and not mine.

Submitted: 1 year ago.Category: Email
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Answered in 5 minutes by:
11/9/2016
Email technician: Viet - Email Tech, Computer Support Specialist replied 1 year ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 40,824
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,

I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

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Email technician: Viet - Email Tech, Computer Support Specialist replied 1 year ago

Does your Acer desktop computer have windows xp, vista, or 7 or 8 or 10?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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Email technician: Viet - Email Tech, Computer Support Specialist replied 1 year ago

When you are available, please type at the box below, then click on the Send button below to communicate with me. Thank you,

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