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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I can't get back into my old email account. when I used the

Customer Question

I can't get back into my old email account . when I used the email Icon it gave me a place to open a new account. I did***@******.*** This email works but my old one I can't get into, and its the one I really need . The address is ***@******.*** I can't remember the password ***** this email.
Submitted: 10 months ago.
Category: Email
Expert:  Jess M. replied 10 months ago.

Hi Charles, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. When was the last time you were able to access this old Gmail account? Can you recall one of the passwords you used for this email?
Please let me know by replying to me here so that I can help you further.

Best regards,