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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Can You make AOL My Default Home Page/from Firefox? I lost

Customer Question

Can You make AOL My Default Home Page/from Firefox ? I lost it & it gas Google there now. IF you do Remote that would be Great. Because I am a Senior Citizen & Not very Computer Saavy.
JA: How long have you had this issue with your A.O.L. account?
Customer: Last few weeks, Now AOL does not come up as Home Page Default / Firefox & is not even shown at top where it was for awhile.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: AOL Broser.
JA: What troubleshooting have you tried?
Customer: Everything this Old Man could, but I do not have Computer Skills in that area.
JA: Anything else you want the email expert to know before I connect you?
Customer: Please Make sure my AOL Mail only has about 15 emails per page not all jammed closely. It makes it Hard for Me to Read. Thanks
Submitted: 10 months ago.
Category: Email
Expert:  Randy Computer Tech replied 10 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

The best option will be to use a screen connect remote session so that I can connect to your computer directly and do this for you.

I will send you the info.

Customer: replied 10 months ago.
I was working with "Pearl" and when I got to the part about Password ***** would not accept my AOL Password ?
Expert:  Randy Computer Tech replied 10 months ago.

Do you still need help with this?

You can reply to me here by typing in the box below please.