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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I CANT GET INTO MY e MAIL, AOL.COM, THROUGH A WEB BROWSER, I

Customer Question

I CANT GET INTO MY e MAIL
JA: Just to clarify, what email service provider are you using?
Customer: AOL.COM
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: THROUGH A WEB BROWSER
JA: What troubleshooting have you tried?
Customer: I CALLED TECH SUPPORT AND THE LADY COULD NOT HELP ME ,BECAUSE I DIDNT REMEMBER MY FAVORITE MOVIE
JA: Anything else you want the email expert to know before I connect you?
Customer: NO SIR
Submitted: 10 months ago.
Category: Email
Expert:  Randy Computer Tech replied 10 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

The best option will be to use a screen connect remote session so that I can connect to your computer directly and do this for you.

I will send you the info.