How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I have an Outlook 2003 PST I am trying to open with Outlook

Customer Question

I have an Outlook 2003 PST I am trying to open with Outlook 2016. It says nothing to display or some such message. Brand new machine and porting data files.
JA: How long has this been an issue?
Customer: New machine Saturday, just stated working on Outlook stuff today.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: On PC, using MS Office/Outlook
JA: What troubleshooting have you tried?
Customer: I have looked up the procedure on the web - doesn't seem to work or I can't follow it.
JA: Anything else you want the email expert to know before I connect you?
Customer: Nope.
Submitted: 8 months ago.
Category: Email
Expert:  Jess M. replied 8 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Can you please tell me how exactly you tried to open the old PST file?
Please let me know by replying to me here so that I can help you further.

Best regards,

Related Email Questions