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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I am signed in but can't access anything. A coloured circle

Customer Question

I am signed in but can't access anything. A coloured circle just keeps spinning. I have a hotmail address
JA: How long have you had this issue with your Hotmail account?
Customer: a few weeks
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: mostly on my phone. I can get it on my phone. But not on my mac desk top
JA: What troubleshooting have you tried?
Customer: Nothing….just always go to my phone but I can't today
JA: Anything else you want the email expert to know before I connect you?
Customer: No
Submitted: 8 months ago.
Category: Email
Expert:  Richard replied 8 months ago.

Hi there and welcome

Can you tell me please the make and model of your phone?

Thank you

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