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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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Wow, wow. so fast. Yahoo. Mail i send to draft seems to not

Customer Question

JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: wow. so fast. Yahoo. Mail i send to draft seems to not go there right away. I have to his inbox first then to draft to see the document
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: computer
JA: What troubleshooting have you tried?
Customer: non yet..not sure how to
JA: Anything else you want the email expert to know before I connect you?
Customer: that is my basic problem with Yahoo
Submitted: 9 months ago.
Category: Email
Expert:  Jason Jones replied 9 months ago.

I am the person that will be helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

Thank you,

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.

Customer: replied 9 months ago.
No. I did not realize i was signing in for a technician.....did not know I was going to pay at all. I thought Yahoo...provided this service. Really not that important..thanks anyway.
The cost of 5.00 surprised me. At that I thought, oh well, but you.
I have family that are well versed that can help.
Expert:  Jason Jones replied 9 months ago.

I am sorry for the confusion. I will send in the refund request for the full amount.

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