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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I am trying to change my password for "Mail", because I

Customer Question

I am trying to change my password ***** "Mail", because I don't remember it. But in order to change the password, it requires you to KNOW IT. Any suggestions
Submitted: 11 months ago.
Category: Email
Expert:  Kelly Scriven replied 11 months ago.

Hello, my name is***** am sorry to hear you have been having issues with your email.

What email are you using? Is it Gmail? Hotmail? Yahoo?

When was the last time you successfully logged in?

Please let me know so we can move forward on troubleshooting.