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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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Microsoft Outlook - continuing trouble with Password. A week

Customer Question

Microsoft Outlook - continuing trouble with Password.
JA: When did you last reset your username and password?
Customer: A week ago - reset password, refused the next day.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: mostly PC
JA: What troubleshooting have you tried?
Customer: Just frantic trying passwords
JA: Anything else you want the email expert to know before I connect you?
Customer: I'm too worn out trying to know -
Submitted: 8 months ago.
Category: Email
Expert:  Jess M. replied 8 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you using MS Outlook 2013, or 2016?

Which version of Windows are you using -- Windows Vista, 7, 8 or 10?

Lastly, who is your email provider, or the domain name of your email address? Is it or others?
Please let me know by replying to me here so that I can help you further.

Best regards,

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