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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Yrying to reset password, don't remember, phone, none so

Customer Question

yrying to reset password
JA: When did you last reset your username and password?
Customer: don't remember
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: phone
JA: What troubleshooting have you tried?
Customer: none so far
JA: Anything else you want the email expert to know before I connect you?
Customer: Do I need to reset broadban?
Submitted: 10 months ago.
Category: Email
Expert:  Randy Computer Tech replied 10 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

Is this for email, wifi, or computer?

You can reply to me here by typing in the box below please.

Customer: replied 10 months ago.
Just trying to reset password
Expert:  Randy Computer Tech replied 10 months ago.

Okay, is the password ***** your email?

Customer: replied 10 months ago.
for email
Expert:  Randy Computer Tech replied 10 months ago.

okay, thank you. What is the email address please?