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Can't print a good copy on my new hpofficejet pro 6830

Customer Question
printer. can you help?...
Can't print a good copy on my new hpofficejet pro 6830 printer. can you help? Ron Plummer
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: cox.net
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on my laptop.
JA: What troubleshooting have you tried?
Customer: none as I don't have a troubleshooting manual.
JA: Anything else you want the email expert to know before I connect you?
Customer: no.
Submitted: 1 year ago.Category: Email
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Answered in 1 minute by:
11/4/2016
Email technician: Jason Jones, Computer Technician replied 1 year ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 16,916
Experience: 10+ years of work experience.
Verified

Hello,
I am the person that will be helping you today.

You state that you cannot print a 'good copy' on the printer. Does that mean that it prints in lower quality or does it not print at all?

I will be standing by, looking forward to your response.

Thank you,
Jason

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1,883
1,883 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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