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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I do not. I lost about 2 weeks ago. I red somewhere I have

Customer Question

I do not . I lost about 2 weeks ago. I red somewhere I have to reinstate my account?
JA: Have you contacted anyone about your account?
Customer: No
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: through the web. My old account was***@******.***
JA: What troubleshooting have you tried?
Customer: Just asking questions. I believe it is still getting messages
JA: Anything else you want the email expert to know before I connect you?
Customer: I would like to get it back.
Submitted: 9 months ago.
Category: Email
Expert:  Jason Jones replied 9 months ago.

I am the person that will be helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Who is your e-mail provider? Please, do not enter your full email address. If you do that, it will be blocked. For that reason, please tell me what comes after the @ sign.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

Thank you,

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.

Expert:  Jason Jones replied 9 months ago.


Do you still need help with this problem?

- Jason

Customer: replied 9 months ago.
I want you to refund my $5.00 and do not want you to e-mail me any more. I think you are a bunch of crooks!
Expert:  Jason Jones replied 9 months ago.

I will send in the refund for your $42. I am no crook, nor is any of the other experts on this site. Have a good day.

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