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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I am not getting any email updates for outlook, last update

Customer Question

i am not getting any email updates for outlook
JA: How long has this been an issue?
Customer: last update 10/28/2016
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: both thru my windows phone and a web browser on my home computer
JA: What troubleshooting have you tried?
Customer: do not know what to try
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Email
Expert:  Jason Jones replied 9 months ago.

I am the person that will be helping you today.

Are you only having this problem from within the Outlook application or are you also having the same problem on the phone and in the browser?

I will be standing by, looking forward to your response.

Thank you,