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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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1) I have an rcn account with the address What is the size

Customer Question

1) I have an rcn account with the address***@******.*** What is the size limit of an attachment for me to (a) send; (b) receive. What can I do to accommodate larger files
JA: Have you contacted anyone about your account?
Customer: no
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Web browser on apple laptop
JA: What troubleshooting have you tried?
Customer: none. Don't know what to do. I am only asking for your rules on attachment sizes.
JA: Anything else you want the email expert to know before I connect you?
Customer: Well, I have a problem that my sent mail won't put a paper clip on messages I send. Also, my setting to NOT spell correct as I type is ignored.
Submitted: 8 months ago.
Category: Email
Expert:  technicalcat replied 8 months ago.

Hello, and thank you for using this service.

Sorry you are having trouble. I will help you now.

How do you access your email? Do you use a browser such as internet explorer, chrome, or firefox, or do you use an email program like Outlook or Windows (Live) Mail?