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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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In Juno but cannot get any e-mail It just goes into Juno

Customer Question

in Juno but cannot get any e-mail It just goes into Juno home after some time
JA: Just to clarify, what email service provider are you using?
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: After I turn on the compute I go to an icon that is a bit e with a gold slash, then it goes into Goggle,when goggle is ready I hit messages and my mail would come up, only now the top icons spin and mail does not come up only juno home
JA: What troubleshooting have you tried?
Customer: not much, I am not familiar with all the different possibilities,
JA: Anything else you want the email expert to know before I connect you?
Customer: it was working but now I haven't been able to get any mail for a week.
Submitted: 9 months ago.
Category: Email
Expert:  technicalcat replied 9 months ago.

Hello, and thank you for using this service.

Sorry you are having trouble. I will help you now.

What do you click on to get to your mail, after you click on the E to run internet explorer?