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Eric Ewing
Eric Ewing, IT Pro
Category: Email
Satisfied Customers: 211
Experience:  I am a technology professional with 18 years experience, and hold 15 industry certifications (from hardware/software repair to mobility to IT Security, and everything in-between!).
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How can I change the name on my e-mail account? google, web

Customer Question

How can I change the name on my e-mail account?
JA: Just to clarify, what email service provider are you using for this account?
Customer: google
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: Tried changing the name using Google edit.
JA: Anything else you want the email expert to know before I connect you?
Customer: I am not real sure what I am doing!
Submitted: 8 months ago.
Category: Email
Expert:  Eric Ewing replied 8 months ago.

Hi! I'm Eric, an email expert who's been paired with you through JustAnswer.com. I'm reviewing your question now, and will return w/ an answer soon!

Expert:  Eric Ewing replied 8 months ago.

Let's give this a try first:

  1. On your computer, open Gmail. You can't change your username from the Gmail app.
  2. In the top right, click Settings .
  3. Click Settings.
  4. Click the Accounts and Import tab.
  5. In the "Send mail as" section, click edit info.
  6. Add the name you want to show when you send messages.
  7. At the bottom, click Save Changes.

Please let me know whether that resolves the problem for you!

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