Email

Need Help With Email? Ask Your Email Questions Online

Ask a Computer Expert,
Get an Answer ASAP!

Email

Access my gmail account, several days, I can currently read

Customer Question
access my gmail account JA: How...
access my gmail account
JA: How long have you had this issue with your Gmail account?
Customer: several days
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I can currently read my e-mails on my phone, but can not enter my gmai account on our home computer; my husband can but I get "no results"
JA: What troubleshooting have you tried?
Customer: suggestions?
JA: Anything else you want the email expert to know before I connect you?
Customer: nope
Submitted: 1 year ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 minute by:
11/3/2016
Email technician: Dan, Computer Support Specialist replied 1 year ago
Dan
Dan, Computer Support Specialist
Category: Email
Satisfied Customers: 2,094
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified. Network Administrator.
Verified

Hello and thank you for your question. I look forward to assisting you today. What happens when you try to access your account?

Ask Your Own Email Question
Customer reply replied 1 year ago
nothing. the computer says "no results"
Email technician: Dan, Computer Support Specialist replied 1 year ago

What web browser are you using?

Ask Your Own Email Question
Email technician: Dan, Computer Support Specialist replied 1 year ago

Internet Explorer, Firefox, etc.

Ask Your Own Email Question
Customer reply replied 1 year ago
internet explorer
Email technician: Dan, Computer Support Specialist replied 1 year ago

Okay thank you. Can you give me your gmail address please?

Ask Your Own Email Question
Email technician: Dan, Computer Support Specialist replied 1 year ago

Okay give me a minute please.

Ask Your Own Email Question
Email technician: Dan, Computer Support Specialist replied 1 year ago

Can I have your password *****?

Ask Your Own Email Question
Customer reply replied 1 year ago
John3ny1
Email technician: Dan, Computer Support Specialist replied 1 year ago

Okay now Google will send you an access code to your cell phone to gain access. Does your number end in 37?

Ask Your Own Email Question
Email technician: Dan, Computer Support Specialist replied 1 year ago

Okay. I will need that when you receive it.

Ask Your Own Email Question
Customer reply replied 1 year ago
all the numbers?220-00
G-857815
Email technician: Dan, Computer Support Specialist replied 1 year ago

Okay now try accessing your account.

Ask Your Own Email Question
Customer reply replied 1 year ago
thank you
Email technician: Dan, Computer Support Specialist replied 1 year ago

Did it work?

Ask Your Own Email Question
Email technician: Dan, Computer Support Specialist replied 1 year ago

Have you been able to access your account?

Ask Your Own Email Question
Email technician: Dan, Computer Support Specialist replied 1 year ago

Please make sure you change your password ***** your account and let me know if you are still having problems.

Ask Your Own Email Question
Customer reply replied 1 year ago
are you still there?
how do I change anything if I can not access my account?
Customer reply replied 1 year ago
Hello
are you helping other people & I am at the bottom of the list?
Customer reply replied 1 year ago
Hello.....
Email technician: Dan, Computer Support Specialist replied 1 year ago

My apologies for the delay. I wanted you to try accessing your email account. I was able to access it fine.

Ask Your Own Email Question
Customer reply replied 1 year ago
i aM sTill haVinG proBleMs
Email technician: Dan, Computer Support Specialist replied 1 year ago

Okay. Are you going to google.com to access your account?

Ask Your Own Email Question
Customer reply replied 1 year ago
I would like a refund of the $ 5.00 I paid for this "customer support"
Email technician: Dan, Computer Support Specialist replied 1 year ago

Be patient please, I am doing my best to assist you. I can access your account. I just need to know what problems you are having on your end?

Ask Your Own Email Question
Email technician: Dan, Computer Support Specialist replied 1 year ago

Would you like me to remote in to your computer to see if I can assist you that way?

Ask Your Own Email Question
Customer reply replied 1 year ago
I went to google .com and it said "no results"
It then said to go to easy mail login which I did, with NO progressHow can you get in but not me? No I shouldn't have to pay $52 to get into my gmail account
Email technician: Dan, Computer Support Specialist replied 1 year ago

I can remote into your computer and try to see if I can access your account if you like?

Ask Your Own Email Question
Customer reply replied 1 year ago
at what cost?
Email technician: Dan, Computer Support Specialist replied 1 year ago

Nothing extra.

Ask Your Own Email Question
Customer reply replied 1 year ago
Is it at all possible for you to call me on our landline?(###) ###-####(Alberta)
Email technician: Dan, Computer Support Specialist replied 1 year ago

My apologies but I am not able to contact you by phone at this time.

Ask Your Own Email Question
Customer reply replied 1 year ago
That's perfectly fine.
My son helped me in less than 5 minutesHave a nice day!
Email technician: Dan, Computer Support Specialist replied 1 year ago

Glad to hear it!!

Ask Your Own Email Question
Ask Dan Your Own Question
Dan
Dan
Dan, Computer Support Specialist
Category: Email
Satisfied Customers: 2,094
2,094 Satisfied Customers
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified. Network Administrator.

Dan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

1,973 satisfied customers

Computer Software Support Specialist for more than 10 years

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Chris L.

Chris L.

Support Specialist

1,453 satisfied customers

Certified Email Expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,299 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

639 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I recently had my phone stolen and received a replacement
I recently had my phone stolen and received a replacement phone. I am unable to get back my gmail. I forgot the password. Also, when I go to try to recover my password, it seems the email address,***@… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Wont let me sign on aol gold. Over a week. Aol. Got it off
wont let me sign on aol gold JA: How long have you had this issue with your A.O.L. account? Customer: over a week JA: What's the brand/model/Operating System (OS) of your computer? Customer: aol JA: W… read more
Kris R
Kris R
IT Manager
Computing
2,305 satisfied customers
I installed gmail yesterday and am not getting any mail at
I installed gmail yesterday and am not getting any mail at all! … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
I just opened this account two or three days ago; this is
I just opened this account two or three days ago; this is the first time I've … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
468 satisfied customers
When I try to send an email, a message box comes up that
when I try to send an email, a message box comes up that says my certificate expired in November … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
When I delete an email, it takes 4 to 10 seconds for it to
When I delete an email, it takes 4 to 10 seconds for it to delete. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,212 satisfied customers
Moved to a new home address and internet server 3 days ago.
moved to a new home address and internet server 3 days ago. When I went on e-mail Windows Live errors came up e-mail was not downloaded and I could not send any e-mail. I went to gmail.com and it woul… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,212 satisfied customers
I need to reset my password. A few days ago but a viris
a few days ago but a viris screwed it up I put in a new one but it will not work it sends me a code then it wont work … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,212 satisfied customers
When I click on outlook com I get another provider. 1 hour.
when I click on outlook com I get another provider … read more
Bryan
Bryan
IT Consultant
8,746 satisfied customers
My original iPad died and I need to transfer all my info to
My original iPad died and I need to transfer all my info to my new I pad … read more
Kris R
Kris R
IT Manager
Computing
2,305 satisfied customers
First i can't get into internert explorer i tried everything
first i can't get into internert explorer i tried everything seconnd windows live mail gives me errors … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,212 satisfied customers
FedEx did not bring my phone. I usrd the tracing number they
FedEx did not bring my phone. I usrd the tracing number they said it was lost.***@******.*** My name is***** Onarga IL. … read more
Kris R
Kris R
IT Manager
Computing
2,305 satisfied customers
Ell me how to get back on G-mail. Tell me how to get G-mail
Please ell me how to get back on G-mail JA: How long has this been going on with your Gmail account? What troubleshooting have you tried? Customer: Please tell me how to get G-mail JA: Anything else y… read more
Bryan
Bryan
IT Consultant
8,746 satisfied customers
Firstable,do you speack spanish? Yahoo. Phone and laptop.
this mornig I tryed to open my cell and they asck me for my google acconut … read more
Martin
Martin
Network Engineering Diploma
141 satisfied customers
I get unwanted adult content emails every day. How do I stop
I get unwanted adult content emails every day. How do I stop them? I have yahoo … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
838 satisfied customers
Some how last Saturday I did some thing that changed my
some how last Saturday I did some thing that changed my Email address from***@******.*** to***@******.*** and I want to get my original Email address (*****@******.***) back … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,453 satisfied customers
I need to reset my password. A few days ago but a viris
a few days ago but a viris screwed it up I put in a new one but it will not work it sends me a code then it wont work … read more
Jason Jones
Jason Jones
AAS Information Technology
6,316 satisfied customers
I have outlook 2016 installed as a part of Office home &.
Hello: I have outlook 2016 installed as a part of Office home & Biz. Regularly I find it won't open properly from the app on my Win 10 desktop. Get a message that say "cannot start Microsoft Outlook, … read more
Jason Jones
Jason Jones
AAS Information Technology
6,316 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x