Email

Need Help With Email? Ask Your Email Questions Online

Ask a Computer Expert,
Get an Answer ASAP!

Email

My mobile phone doesn't work,because I don't know what my

Customer Question
account details are,please help I...
my mobile phone doesn't work,because I don't know what my account details are,please help I need that phone
JA: Have you contacted anyone about your account?
Customer: no I don't know how to
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: my emails r on comp.but because google has control of my phone it doesn't work
JA: What troubleshooting have you tried?
Customer: I TOOK IT TO A REPAIRER,THEY CAN NOT DO ANY THING WITH OUT ACCOUNT DETAILS
JA: Anything else you want the email expert to know before I connect you?
Customer: JUST GET MY MOBILE WORKING
Submitted: 1 year ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 2 minutes by:
11/3/2016
Email technician: Sandy, Computer Specialist replied 1 year ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,430
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 1 year ago

Let us have a discussion to sort out the issue related to the internet/computer/email. I'm sending you phone support offer. Should you accept it, I will be able to call you. Thank you

Ask Your Own Email Question
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,097 satisfied customers

Computer Software Support Specialist for more than 10 years

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Chris L.

Chris L.

Support Specialist

1,518 satisfied customers

Certified Email Expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,421 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

644 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I want The Post Most at my main email address, which is, but
I want The Post Most at my main email address, which is***@******.***, but it comes only to my subsidiary email,***@******.***. Can this be fixed? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I cannot get my E-mail any longer on my cell phone. It is
I cannot get my E-mail any longer on my cell phone. It is driving me to distraction. Can you help me. My mail stopped on Dec. 24. However at the bottom of the E-mail page it says that it was just upda… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
People are getting back the emails they are sending me.
People are getting back the emails they are sending me. Hadn't gotten one sence the 10th. Is it full? I deleted about 500 an still won't work. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
565 satisfied customers
How do I get the send icon back on my toolbar. I used to
How do I get the send icon back on my toolbar. I used to have one and could send Emails by clicking on it with my mouse. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
565 satisfied customers
My husband and I are both usiing the same macair, He has an
My husband and I are both usiing the same macair, He has an email account but I would like to add one for me. How do I add a second account for a second person? … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,421 satisfied customers
It's just when I get certain emails like from Hose link and
It's just when I get certain emails like from Hose link and I click on shop now it comes up with a message about safety link and I cannot open it … read more
Jess M.
Jess M.
Computer Support Specialist
2,097 satisfied customers
When I click on any hyperlink in Outlook email I get the
When I click on any hyperlink in Outlook email I get the following message: "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,421 satisfied customers
I am locked out of my email through Outlook. I still have
I am locked out of my email through Outlook. I still have access through the Google site on my desktop and my cell phone but my files are all on outlook. I changed my password ***** eliminated suspect… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I had a gmail account my email was [email protected] gmail.com I
I had a gmail account my email was [email protected] gmail.com I cant get back in it seems to keep trying to set me up with another account it is critical that my previous account be restored thank you! … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
565 satisfied customers
I found it necessary to reinstall gmail ,and it would not
I found it necessary to reinstall gmail ,and it would not allow me to use the original email address which is***@******.***. I had to change it to [email protected] .com. Can you change it back to t… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
952 satisfied customers
My gmail keeps blocking sign-in attemps from my slingshot
my gmail keeps blocking sign-in attemps from my slingshot account and I can't get gmail to access my slingshot inbox … read more
Jess M.
Jess M.
Computer Support Specialist
2,097 satisfied customers
When trying to retrieve email, I get a message asking me for
When trying to retrieve email, I get a message asking me for the password ***** p06-imap.mail.me.com. I don't recognize this … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
644 satisfied customers
Cannot receive msn email on this new pc. Outlook. This pc is
cannot receive msn email on this new pc. JA: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)? Customer: outlook JA: Are there any antivirus o… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Just opened email ([email protected]) only to
Just opened email (*****@******.***) only to have it suspended. Please advise how to restore this email. Thanks! … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
565 satisfied customers
Carnt get into my emails just started. Call me
carnt get into my emails just started JA: Are you logged into your email account on any other devices? Customer: no JA: Do you have security questions or a phone number on file to help reset your pass… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Pop gmail not connecting. smtp is. Web browser. Trying to
trying to add password ***** pop.gmail.com password ***** only for smtp... … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
I can't add one of my gmail accounts to my Outlook. When i
I can't add one of my gmail accounts to my Outlook. When i try I get continuing request for my password. … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,421 satisfied customers
Sorry got disconnected shut off email, lost email from trash
sorry got disconnected shut off email, lost email from trash or spam … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x