How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Forgot my password help, don't think I never did,

Customer Question

forgot my password *****
JA: When did you last reset your username and password?
Customer: don't think I never did
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: phone....thru
JA: What troubleshooting have you tried?
Customer: everything I know how to doe just got upgrade I phone and tells me my email is my yahoo id not my att email addressh
JA: Anything else you want the email expert to know before I connect you?
Customer: what ever else you need to know
Submitted: 10 months ago.
Category: Email
Expert:  bbao replied 10 months ago.

What kind of username and password ***** you referring to? Email password (Yahoo or AT&T)? Windows password? Or anything else?

Customer: replied 10 months ago.
My yahoo I D is
My email is***@******.***
Customer: replied 10 months ago.
Need my new I phone to receive my att messages
Customer: replied 10 months ago.
Are we still connected ?
Customer: replied 10 months ago.
When will someone be available
Expert:  bbao replied 10 months ago.

I am here. will be back in 10 mins.

Expert:  bbao replied 10 months ago.

Okay. Did you try your AT&T username and password ***** here? If failed, try here.