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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I have forgot my password for the last few weeks. 10/20/16,

Customer Question

I have forgot my password ***** the last few weeks.
JA: When did you last reset your username and password?
Customer: 10/20/16
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: thru my computer
JA: What troubleshooting have you tried?
Customer: I just tried different passwords I thought I used but to no avail.
JA: Anything else you want the email expert to know before I connect you?
Customer: I remember I lost my cell phone 10/5/16, When I got a new cell phone,
Submitted: 11 months ago.
Category: Email
Expert:  Cris replied 11 months ago.

Hi, thanks for using I am Cris.

What email service are you using?