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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Cannot access my email HELP, yahoo, desktop, you made me

Customer Question

cannot access my email HELP
JA: Just to clarify, what email service provider are you using?
Customer: yahoo
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: desktop
JA: What troubleshooting have you tried?
Customer: you made me change my password...............shut computer down and restarted
JA: Anything else you want the email expert to know before I connect you?
Customer: I would be thankful if you get me access to my email
Submitted: 11 months ago.
Category: Email
Expert:  bbao replied 11 months ago.

Are you able to access your Yahoo emails via web using known username and password?

Customer: replied 11 months ago.
I need to access my email
Customer: replied 11 months ago.
I thought yahoo was a free service? you should notify users if you are charging I have a lot of important emails I need to access and you want money I would have appreciated a notice of cast
Customer: replied 11 months ago.
I need to access my email!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Expert:  bbao replied 11 months ago.

It seems you got something wrong and I have to clarify that clearly before doing further.

We are not Yahoo.

We are third-party technical support services. The services are not free but we guarantee 100% satisfaction.