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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I have a HP lap top under the name of honkie pickle I forgot

Customer Question

I have a HP lap top under the name of honkie dean pickle I forgot the password
JA: When did you last reset your username and password?
Customer: I can't remember it came up all at once
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: do you have phone I can call you
JA: What troubleshooting have you tried?
Customer: I can't go on line it has the lap top lock up
JA: Anything else you want the email expert to know before I connect you?
Customer: my email is larry.pickel
Submitted: 8 months ago.
Category: Email
Expert:  Martin replied 8 months ago.

Hello, how are you?

Did you forget the password ***** log into the actual computer or for your email address?

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