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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Amount of unread email not showing up on msn home page. says

Customer Question

amount of unread email not showing up on msn home page. says can't connect but clicking on it the email opens up and they are there so it's connected
JA: Just to clarify, what email service provider are you using?
Customer: hotmail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: lap top on msn
JA: What troubleshooting have you tried?
Customer: wnet througgh setting but couldn't find anything to chane
JA: Anything else you want the email expert to know before I connect you?
Customer: just want amount of emails to show up on msn
Submitted: 11 months ago.
Category: Email
Expert:  Tim replied 11 months ago.

Hello, I'm Tim and will do my best to help you today.

Expert:  Tim replied 11 months ago.

can you explain your problem in a little more detail please?

Customer: replied 11 months ago.
when I go to msn home page amount of emails don't show up but when I put pointer over where I click on it, it says can't connect but if I click on it the email opens up and everything is there
Expert:  Tim replied 11 months ago.

this is using a browser right?

Customer: replied 11 months ago.
never mind return the $5.00 this was an intermittent problem that is now permanent and I'll live with it