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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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Just lost all received emails on gmail acct. can send but

Customer Question

Just lost all received emails on gmail acct. can send but not receive
JA: How long have you had this issue with your Gmail account?
Customer: last rec was 31
JA: Have you installed any updates recently?
Customer: no updates done
JA: Anything else you want the computer expert to know before I connect you?
Customer: don't think so
Submitted: 9 months ago.
Category: Email
Expert:  bbao replied 9 months ago.

How do you access your Gmail messages? Using a mail application or web browser?

Customer: replied 9 months ago.
web browser
Expert:  bbao replied 9 months ago.

Thanks for info.

Just to confirm (as it is bit unusual), do you really mean you "can send but not receive" mails via web? If yes, what's the error message do you see after trying to send emails?