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Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.Could you please provide the following details.
Are you accessing this gmail using a windows or mac PC?
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Checking to see whether you still need help.
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Hello, my name is***** wanted to follow up on this issue, and see if you still require further assistance with your gmail account?
I look forward to your response.