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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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Yesterday, I subscribed to your plan, $29.99, and have no

Customer Question

Yesterday, I subscribed to your plan, $29.99, and have no idea of how I use the plan.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: My email addressis:***@******.***
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: phone,(###) ###-####
JA: What troubleshooting have you tried?
Customer: I wouldn't know how to begin.
JA: Anything else you want the email expert to know before I connect you?
Customer: Just wanted to know how I how I'd initiate a call to the facility, the BTC in Bismarck, ND, or if the individual at the BTC could call me, if that's an option/possible.
Submitted: 8 months ago.
Category: Email
Expert:  Russell H. replied 8 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

In order to answer your question with the greatest efficiency possible, I would need to know, please, what is the BTC in Bismarck ND and what service plan have you subscribed to? Thanks.

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