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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I have been disconnected from the services d/t a possible

Customer Question

I have been disconnected from the services d/t a possible breach in service while trying to talk to someone. My email address was changed to***@******.*** and I went through the entire process again. I was textd that I would have 3 months added to my account. I have not been reconnected or heard from anyone. Please help me.
JA: Have you contacted anyone about your account?
Customer: Yes 4 times now.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Usually opom my phone
JA: What troubleshooting have you tried?
Customer: I dont remember what the last tech had me do. He told me it would be reconnected.
JA: Anything else you want the email expert to know before I connect you?
Customer: No this is all
Submitted: 10 months ago.
Category: Email
Expert:  Sandy replied 10 months ago.

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!

Expert:  Sandy replied 10 months ago.

Let us have a discussion to sort out the issue related to the internet/computer/email. I'm sending you phone support offer. Should you accept it, I will be able to call you. Thank you