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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I don't seem to remember any of my e-mail passwords? I can't

Customer Question

I don't seem to remember any of my e-mail passwords? I can't get them reset because MSN says nothing matches. So I am unable to do anything on my computer.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Windows 10 Toshiba Satellite A665
JA: Have you installed any updates recently?
Customer: well I intallled neat desk software recently but haven haven't benn able to make it work either
JA: Anything else you want the computer expert to know before I connect you?
Customer: Just that I am having all kinds of problems and can't get them resolved.
Submitted: 9 months ago.
Category: Email
Expert:  Richard replied 9 months ago.

Hi there and welcome

First to confirm, the issue is you cannot sign into your MSN email account, is this correct?

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