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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I'm looking for the 'new' place to log in to see my last two

Customer Question

Good evening! I'm looking for the 'new' place to log in to see my last two months phone balances. I need to pay them. I was on auto-pay, receive no printed bill so I don't see where to log in. #(###) ###-####
JA: Have you tried having password ***** directions emailed to you?
Customer: No.. you're the first person I've talked to. Can't figure out which of these numbers or where....I can log in. If you could just give me my last 2 balances I would appreciate it. ***@******.*** thx
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I don't access often and it was on my laptop thru email.
JA: What troubleshooting have you tried?
Customer: I have just tried to email a couple of sites (Verizon). Haven't tried since before the sale of Verizon.
JA: Anything else you want the email expert to know before I connect you?
Customer: No and thank you.
Submitted: 9 months ago.
Category: Email
Expert:  John T. F. replied 9 months ago.

Hello! My name is***** will work diligently to provide accurate advice and information.

Expert:  John T. F. replied 9 months ago.

To confirm, your cell phone provider is Verizon, correct?