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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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Can you help with Gmail problems? Just tonight. I tried to

Customer Question

Can you help with Gmail problems?
JA: How long have you had this issue with your Gmail account?
Customer: Just tonight. I tried to log in, the password ***** changed, the contact phone number is ***** I've never had, and I don't remember when I created the account so I can't get verified to log in
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser on my computer
JA: What troubleshooting have you tried?
Customer: 'I tried changing the password, but like I said, nothing can be verified
JA: Anything else you want the email expert to know before I connect you?
Customer: I don't think so. Just that I am panicked. I just uploaded everything to my gmail account for backup
Submitted: 9 months ago.
Category: Email
Expert:  Louie replied 9 months ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, can the account be accessed using a smartphone and/or a tablet?

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