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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I need help setting up my optimum again with a different

Customer Question

I need help setting up my optimum again with a different account. I was told to call yahoo.
JA: Have you contacted anyone about your account?
Customer: just optimum
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: phone
JA: What troubleshooting have you tried?
Customer: tried to install optimum again but
JA: Anything else you want the email expert to know before I connect you?
Customer: i get their main menu with no email information
Submitted: 9 months ago.
Category: Email
Expert:  Russell H. replied 9 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

I presume your email, that you are asking about, is email.

What device are you trying to use Optimum email on, please? a computer, a tablet, a smartphone, etc. ?