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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I have an att account through yahoo and i am locked out, 1

Customer Question

I have an att account through yahoo and i am locked out
JA: How long have you had this issue with your Yahoo account?
Customer: 1 monnth
JA: Have you installed any updates recently?
Customer: no, and I cannot remember password ***** 1 security questions that I sign up for years ago
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 11 months ago.
Category: Email
Expert:  Richard replied 11 months ago.

Hi there and welcome

what is the exact message you now get when you try to access your account?

Please let me know