Email

Need Help With Email? Ask Your Email Questions Online

Ask a Computer Expert,
Get an Answer ASAP!

Email

Thunderbird has stopped delivering forwarded emails and

Customer Question
sends an "undeliverable" message to...
Thunderbird has stopped delivering forwarded emails and sends an "undeliverable" message to sender. Normal original emails get through OK
JA: Just to clarify, what email service provider are you using?
Customer: embarqmail.com
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: On a desk top mac
JA: What troubleshooting have you tried?
Customer: None. Don't know where to start
JA: Anything else you want the email expert to know before I connect you?
Customer: No.
Submitted: 1 year ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 minute by:
10/27/2016
Email technician: Sandy, Computer Specialist replied 1 year ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,292
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 1 year ago

It seems to be an issue with the settings in Thunderbird settings.

May I connect with you remotely (over secure network session) to check/fix the issue directly?
Secure Remote support($18) can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.

We have fixed millions of computers over remote session and have an A+ rating with the Better Business Bureau website

http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 1 year ago

Once you accept the secure remote support offer, please click the link:

http://www.justanswer.com/remotedesktop/join.aspx?Session=d33d1b43-ae9c-4c34-b4f1-79a54cd0b1c6

Scroll down on that page and click "I Agree".

Download/allow and run this program to start secure remote session.

Ask Your Own Email Question
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1,883
1,883 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

1,883 satisfied customers

Computer Software Support Specialist for more than 10 years

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Chris L.

Chris L.

Support Specialist

1,453 satisfied customers

Certified Email Expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,299 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

639 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
My original email for 10 years is [email protected] but I am
My original email for 10 years is ***@******.*** but I am not sure of the first date or password. I thought it was In46268c, but it is rejected. … read more
Jess M.
Jess M.
Computer Support Specialist
1,883 satisfied customers
I can't get a gmail a/c set up. Tried 3 times with different
I can't get a gmail a/c set up. Tried 3 times with different passwords to 2 email addresses … read more
Jess M.
Jess M.
Computer Support Specialist
1,883 satisfied customers
Im having problems with my outlook email. I cannot remember
i cannot remember when the last update was but i keep getting messages that my office 365 has expired and needs to be fixed. office 365 has sent a diagnostic logs to microsoft if you would like to check … read more
Jess M.
Jess M.
Computer Support Specialist
1,883 satisfied customers
I want to get a personal gmail email. No nothing I want one
I want to get a personal gmail email JA: How long has this been going on with your Gmail account? What troubleshooting have you tried? Customer: no nothing I want one though JA: Anything else you want… read more
Josh
Josh
It Support Specialist
Associate Degree
5,127 satisfied customers
Want gmail account. Can not sign back into the account. I
want gmail account JA: How long has this been going on with your Gmail account? What troubleshooting have you tried? Customer: can not sign back into the account JA: Anything else you want the Email E… read more
Josh
Josh
It Support Specialist
Associate Degree
5,127 satisfied customers
My Outlook program has 2 emails. [email protected] and.
My Outlook program has 2 emails. ***@******.*** and***@******.***. Today my computer went to work offline and I can't get it to reconnect. The internet is fine. My tech guy says the lpl.com address is… read more
Jess M.
Jess M.
Computer Support Specialist
1,883 satisfied customers
I have lost the AOL Gold I used to have. It disappeared. I
I have lost the AOL Gold I used to have. It disappeared. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
Last Friday or Sat I ordered a desk chair to be charged to
Last Friday or Sat I ordered a desk chair to be charged to my Visa card and shipped to my NEW Address as of 10/3/17. On printing out the confirmation I noticed shipping and billing going to my old add… read more
Jess M.
Jess M.
Computer Support Specialist
1,883 satisfied customers
You have reached the limit for sending gmail. That is the
That is the message. I can not sent 1 email of any kind, to a single person, to myself. I can not send emails to any one of my groups. Last 48 hours, although it might have started a little earlier in both … read more
Kris R
Kris R
IT Manager
Computing
2,305 satisfied customers
Yahoo is blocking Scottrade from sending me e-mails
Yahoo is blocking Scottrade from sending me e-mails requiring me to vote for issues involving my stocks (*****@******.***). This is the message from Scottrade: Make sure his provider isn't blocking is… read more
Jess M.
Jess M.
Computer Support Specialist
1,883 satisfied customers
I can't receive my emails, [email protected], Today
How long has this been going on with your Gmail account? What troubleshooting have you tried?… read more
Sandy
Sandy
Computer Specialist
6,292 satisfied customers
Im not getting my imail coused same one log in with my
im not getting my imail coused same one log in with my imail … read more
Jess M.
Jess M.
Computer Support Specialist
1,883 satisfied customers
I have outlook BUT I do not have the 'bcc box' on my 'new
Hi Pearl. I have outlook BUT I do not have the 'bcc box' on my 'new email'. We are having to change e'mail accounts and I want to send one e'mail out to all our contacts but do not want them all to re… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
Trying to up date my account, having a hard time getting the
Trying to up date my account, having a hard time getting the id numbers and password ***** Need step by step help. Can I get that kind of help? … read more
Jess M.
Jess M.
Computer Support Specialist
1,883 satisfied customers
I installed gmail yesterday and am not getting any mail at
I installed gmail yesterday and am not getting any mail at all! … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
I just opened this account two or three days ago; this is
I just opened this account two or three days ago; this is the first time I've … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
468 satisfied customers
First i can't get into internert explorer i tried everything
first i can't get into internert explorer i tried everything seconnd windows live mail gives me errors … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,212 satisfied customers
FedEx did not bring my phone. I usrd the tracing number they
FedEx did not bring my phone. I usrd the tracing number they said it was lost.***@******.*** My name is***** Onarga IL. … read more
Kris R
Kris R
IT Manager
Computing
2,305 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x